Disconnecting a social account
In RocX My Page, select Disconnect next to an available connected platform. Disconnection stops new API requests through the stored authorization, removes stored OAuth tokens from active systems without undue delay, and prevents new PoA submissions from being verified through that connection until you reconnect. Disconnection does not necessarily delete a public URL you submitted directly or a de-identified record needed to prevent duplicates, fraud, or settlement inconsistencies. Provider-specific deletion rules in the Privacy Policy take precedence, including YouTube’s deletion rules following disconnection.Requesting deletion
You may request deletion by deleting your RocX account through available settings, using an available provider data deletion mechanism, or emailing rocx@rocx.io. You may also revoke authorization through the provider’s account, authorization, Accounts Center, or Apps and Websites settings. Revocation may not request deletion of every existing record. Email RocX to request deletion directly; provider-triggered deletion obligations still apply without a second request. Include only the minimum information needed to identify the connection, such as your RocX account or wallet address, the platform, and its public username. Do not send passwords, OAuth access or refresh tokens, app secrets, private keys, seed or recovery phrases, or authentication codes. RocX may reasonably verify your control of the relevant account before processing a request, but will never require a private key or seed phrase. These are deletion instructions, not an automated callback or a deletion-status tracking service.Data covered by a deletion request
Depending on the integration, a valid request may cover:- stored OAuth access and refresh tokens;
- platform-specific user or account identifiers;
- API-derived usernames, display names, and profile images;
- linked-account and authorization status;
- matched post or media metadata obtained through an API;
- verification results associated with the connection; and
- other personal data RocX is not legally required or otherwise permitted to retain.
Deletion timeframes
RocX stops new API access and deletes stored OAuth tokens from active systems without undue delay after a valid disconnection or deletion event. Other covered data is deleted or de-identified as soon as reasonably possible and within 30 days of a valid deletion request. Where platform rules require deletion, de-identification is not a substitute. For YouTube API data, disconnection through RocX, account deletion, or a deletion request triggers deletion as soon as possible and within 7 calendar days. Revocation through Google Account permissions triggers deletion of affected API data as soon as possible and within 30 calendar days of revocation. See Google and YouTube API data. Restricted backups may remain for up to 90 days before deletion or overwriting and are not restored for ordinary business use. This period does not extend shorter YouTube API deletion deadlines, including for affected backup data. Where law or an active security, fraud, abuse, or dispute investigation requires retention, RocX keeps only the minimum necessary information and deletes or de-identifies it when the purpose ends, subject to applicable provider rules. See Meta Platform Data for Meta-specific controls.TikTok connection and deletion
This section applies when the TikTok integration is available and you choose to connect it. TikTok PoA uses TikTok Login Kit and the TikTok Display API for read-only PoA verification of a connected account and public videos you submit. RocX requests onlyuser.info.basic and video.list, does not request video.publish or other write permissions, and does not use the TikTok Content Posting API. RocX does not receive your TikTok password or post, modify, or delete TikTok content on your behalf. RocX is not an official partner, agent, or representative of TikTok and does not claim TikTok’s approval, endorsement, or sponsorship.
Disconnect, revoke access, or request deletion
- In RocX My Page, select Disconnect next to TikTok to disconnect the account.
- In your TikTok account’s Connected Apps or authorization settings, remove RocX’s permission to access the account. Setting names may vary by TikTok version or region.
- Delete your RocX account through available settings or email rocx@rocx.io to request deletion of stored TikTok data.
TikTok data covered
A valid deletion request covers applicable stored TikTok personal data, including:- the RocX-specific TikTok
open_idandunion_idonly if actually stored; - display name and avatar, where stored;
- OAuth access and refresh tokens, authorized scopes, and expiration information;
- submitted-video metadata received through the API;
- connection status and associated PoA verification results; and
- related personal data in limited abuse-prevention records, subject to applicable TikTok and legal requirements.